FAQ

LM Retail
LM Hospitality
LM ERP
LM CRM
LM E-commerce
LM Marketplace

LM ERP Prices
LM Retail Prices
LM Hospitality Prices

For the LM Hospitality and LM Retail cash register software, you can request a demonstration here or download the free trial version.

LM Retail free version
LM Hospitality free version

LM ERP has been available as a mobile version since v8. Thanks to the mobile adaptation, you can manage your company’s commercial activity on the move.
The purpose of the mobile version is to simplify the day-to-day operations carried out on customers and prospects, file consultation, sending and signing commercial documents, access to the statistics dashboard in real time.

Subscription times depends on the product subscribed to. Concerning software, you need to allow at least 72 working hours, and for connectors 3 working weeks. For other services, delivery times varies according to the customer’s needs.

NF525 certification is a French certification issued by AFNOR Certification. It certifies that electronic equipment complies with the environmental and quality standards laid down by the French Association for the Standardisation. “NF Logiciel de gestion d’encaissement” certification guarantees the design, smooth operation, installation, ease of use, compliance and reliability of your cash register software.

In the event of an inspection, if you are unable to produce a certificate proving the compliance of your cash register application, you risk a fine of €7,500 per non-certified software or cash register system, along with an obligation to install the equipment within 60 days.

If you wish to change your software version, please contact your sales representative directly. If necessary, contact the sales department on +33 (0)4 84 25 80 20. It is important not to change the version of your software online to avoid losing data.

Yes, you can switch from the free version to the pay one keeping your data. All you have to do is tell your sales representative that you want your data back, and he or she will pass on the information to our technical department.

Accounting module

Yes, we are in contact with resellers in Africa and the French overseas departments and territories. We can provide you their contacts to help you access compatible equipment and materials.

When you are looking for your MONDAY MORNING invoices, log into your customer area and click on the invoices tab. All your bills since you signed up will appear.

Termination conditions vary according to the subscription chosen.
If you have opted for a monthly package, one month’s notice will apply.
If you have taken out a 1-year commitment, you must cancel before the end of the commitment period, as subscriptions are renewed automatically.

If you have not received your software accesses, you should first wait for the announced delivery time. If the deadline has passed, you will need to contact the sales department.

As a general rule, the line works. However, it is possible that no technician is available, so just try again in a few minutes.
If, after several attempts, no-one has replied, please let us know by email at contact@lundimatin.fr so that we can check that the support line is working properly.
In addition, for all technical queries/problems, you will need to create a support ticket (including cases where you wish to contact support by telephone).

The “alert management” button is a tool that allows you to alert the LUNDI MATIN teams in the event of a high-impact problem. The LUNDI MATIN teams are committed to resolve the problem as quickly as possible.

Yes, this is possible. Our software works with and without a connection. All you have to do is log in once during the day or evening to synchronise all your daily sales.

To access the Lundi Matin customer area, you must first ensure that you have a valid user account and password. The login is always the email address associated with your account and the password is the one you have defined. You can of course click on forgotten password if necessary. If you do not yet have these login details, please contact the administrative or sales department on +33 (0)4 84 25 04 85.

Here are the steps to follow to access the Lundi Matin customer area once you have a valid account and password:

1. Open your web browser and go to the Lundi Matin website.
2. Look for the button that allows you to connect to your customer area.
3. Enter your username and password in the fields provided.
4. Click on the “Login” button to access your customer area.

Once you have logged in, you should be able to navigate the customer area and access the various functions and tools available.

LUNDI MATIN software are developed for Android operating systems and are not compatible with IOS.

Step 1: Connect to your Back office.
Step 2: Go to the administrator interface.
Step 3: Then follow this path > management tab > accounting > exports and tools > Accounting export > From this page, you can choose the period, the journal and the settings for the entries to be exported, in simulation or not, thus blocking your commercial documents.

To create a support ticket, follow these steps:
Log in to the customer area > Click on the support tab > Create a new ticket.

View e-commerce modules and connectors

Would you like to develop your business by offering your products on a marketplace? Make it easier to manage your business with our range of marketplace connectors.

List of marketplace connectors

You need to go to the Administrator interface > Communication > Printed documents in PDF format > Choose the PDF section (purchases, sales, etc.) > Find the line of the template you are targeting > Cogwheel of a template or duplicate template icon to create a new customisable template from an existing PDF template. Here you will find all the sections for editing your template.

Are you experiencing a technical problem? Create a support ticket from your customer area. Our team will do everything necessary to respond as quickly as possible.

Do you have an administrative problem? You can contact our administrative team on : +33 (0)4 84 25 06 60.

Do you have a sales problem? You can contact our sales team on +33 (0)4 84 25 80 20, ou envoyer un mail à contact@lundimatin.fr ou contact@wizaplace.com.

Yes, it is possible to manage delivery orders with LM Hospitality. Our software offers a wide variety of functionalities, such as online order taking, payment management, inventory management…
To manage orders to be delivered with LM Hospitality, here are the steps to follow:

1. Open LM Hospitality and connect to your customer area.
2. Go to the “Orders” tab in the main menu.
3. Select the “Orders to deliver” option in the list of available orders.
4. You will then see a list of all the delivery orders registered in the system. You can sort and filter this list according to various criteria, such as customer name, delivery adress or order status.

More information

List of connectors and modules for LM Retail
List of connectors and modules for LM Hospitality

• Serial number management
• Batch management
• SLED management

More information about product traceability

More information about managing differentiated VAT

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Commitment: Because our solutions are the cornerstones of our customers’ information system, we give our all every day to exceed our commitments in terms of product quality, availability and after-sale service. Integrity is at the heart of all our collaborations, and we act with honesty and transparency in all the projects we undertake, studying their feasibility beforehand. Every customer and every partner counts, which is why all our staff share the desire to work in the best possible way to ensure the success of our projects.

Responsibility: To achieve our ambitions, we know that every detail counts. That’s why we put advanced quality processes in place, because we know how important our actions are to customers and partners. The company’s employees demonstrate commitment and responsibility by making the most of their skills, and being fully aware of the repercussions that their work has on business. Because for us, entrepreneurhsip is a guarantee of social mobility, we do everything we can to support managers in the development of their business, without forgetting the comfort of the day-to-day users of our solutions.

More information about LUNDI MATIN group

All applications received are taken into consideration and carefully studied. You will receive a feedback as soon as your application has been processed.

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