What is a delivery note?
A delivery note is a commercial document issued by a company when it sends a product to a customer.
This document is used to confirm that the product has been sent and to provide information about the product and the delivery, such as the name and address of the recipient, the contents of the shipment, the mode of transport used, etc.
The delivery note can also be used to request payment for the goods from the recipient. The delivery note may also include special delivery instructions, such as a request for a signature on receipt of the consignment.
The delivery note can be used as proof that the product has been dispatched and as a reference in the event of a dispute or problem with the delivery. It can also be used as a pro forma invoice, that is to say a provisional sales document before the final invoice is issued.
Mandatory information
The following information should generally appear on an order form :
- The order date
- The name and address of the company issuing the order form
- The customer’s name and address
- A unique order reference number
- A detailed description of the products or services ordered, including quantities and unit prices
- The total price of the order, including all charges and taxes
- Terms of payment, such as the invoice due date and the accepted payment terms
- Terms of delivery, such as place of delivery, delivery times and transport arrangements
- Terms of guarantee and product returns