Our integrated features

Do you want a marketplace connected with all your management tools?

To ensure smooth collaboration between the Marketplace and the rest of the company’s ecosystem,
LUNDI MATIN brings its vision of omnichannelity:

Connect your ERP, those of your merchants, and even your customers

Each to their own environment

With our solutions, operators, sellers, and buyers benefit from personalized environments for smooth interaction. Each finds their own space, promoting effective management and an optimal experience for buyers.

The marketplace operator

  • The marketplace operator manages the online platform through its back office, where sellers can list their products or services for sale. They are responsible for creating and maintaining the marketplace infrastructure.
  • The operator provides the necessary technological tools to sellers for creating listings, managing transactions, receiving payments, handling security, monitoring activity, and providing support to both sellers and buyers.
  • Additionally, the operator may be responsible for promoting the marketplace to attract a large number of buyers. They may implement features such as search, filtering, rating, and reviews, as well as managing logistics, payment processing, and compliance with regulations.
  • As the operator, they may collect commission fees on sales made by sellers through the platform or subscription fees.

The seller

  • The seller is an entity or individual who offers products or services for sale on the marketplace managed by the operator. Sellers have their own back office where they manage their online store.
  • The role of the seller is to create listings for their products or services, manage them, set prices, manage inventory, respond to buyer inquiries, process orders, handle returns and refunds, and ensure customer satisfaction.
  • Sellers can customize their own space on the platform, which may include creating a brand, setting delivery options, adding promotions specific to their store, and tracking the performance of their products.
  • Sellers are responsible for the accuracy of product information, the quality of customer service, managing reviews and ratings, and complying with the policies and regulations of the marketplace.
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