How does our POS software meet the need for Chronodrive?
Chronodrive
Presentation
Chronodrive is a French retail company created in 2004 by Ludovic Duprez and Martin Toulemonde, with its headquarters located in Croix (Nord). It is part of the Auchan Group, a large retail chain owned by the Mulliez family.
Customer since 2023
The customer
Currently, the brand has 55 Chronodrive stores in Metropolitan France. The company operates on the Drive principle.
Chronodrive has implemented a distribution model called “vente sur quai” or VSQ (dockside sales). Dockside sales allow the customer to add an item to their order once they arrive at the loading dock. This convenient service for the customer avoids the need to place a new order in case of forgetting or last-minute additions.
Challenges
Improve its payment system
As part of the dockside sales process, Chronodrive used a cash register system on its warehouse management system. It could happen that the purchasing process encountered an issue at the payment stage. This led the Chronodrive preparer to redirect the customer to the reception to finalize their purchase.
That’s why Chronodrive decided to search for a point-of-sale software that would allow these micro-orders to be processed directly at the loading dock.
The solution provided
Our Rovercash cash software: mobility combined with reliability
Chronodrive wanted to find a reliable off-the-shelf mobile solution, and RoverCash met this need. This is what prompted Chronodrive to contact LUNDI MATIN.
Thus, Chronodrive implemented RoverCash to enable its preparers to carry out dockside sales: order taking on PDA Zebra TC52 and payment processing on TPE Verifone e285 terminals with centralized payment processing by Wynid.
Our RoverCash point-of-sale software was deployed within 5 months following the milestones defined at the beginning of the project:
Proof of Concept (POC) phase in 1 store
Pilot phase in 5 stores
National rollout phase across 55 stores
When the project was presented to me, I was convinced that Rovercash would meet our needs and would greatly assist the stores willing to implement dockside sales
Alexis DEVISMES
Business Process Owner Chronodrive
The obtained results
Simplicity, reliability, efficiency
LUNDI MATIN’s solution delivered on its promises: reliability, ergonomics, and ease of use of the cash register software.
RoverCash has thus simplified the workflow of orders, ensured the reliability of the on-quay sales, and saved time for the preparers: order taking in less than a minute!
Thanks to this solution, Chronodrive has addressed an internal issue and fulfilled the promise made to their customers: Speed and smoothness of on-quay sales.
I myself conducted workshops with managers and store directors, and there were very few questions because the solution is easy to use.
Alexis DEVISMES
Business Process Owner Chronodrive
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