Offer your customers a new service
Omnichannelity
From the web to your shop, from online ordering to in-store collection, reach a new audience and boost your sales with sales support tools.
Features
When a customer has chosen click & collect when making a purchase on your e-commerce site, you receive notification of this on your tablet equipped with LM Retail or Resto checkout software. All you have to do is make the product available for the customer to collect in shop, after signing the delivery note directly on your tablet.
Benefits
Click & Collect is the answer to the challenges faced by retailers, restaurants and chain shops, who need a solution to boost in-store traffic and attract a wider customer base:
- Be more reactive during busy periods in shop and be able to reduce queuing times
- Improve the customer experience by offering a new shopping experience
In short
Similar to the drive-through system used by supermarkets, click & collect allows your customers to order and pay for a product online and then collect it from your shop. This saves time and enhances the shopping experience.
Increase crowd in the shop
Improving your visibility on the internet using the Click & Collect module will help you attract more visitors and therefore more potential customers to your shop. The increase in customer flow in the shop can be easily managed thanks to Click & Collect, which means less waiting for customers and therefore less waiting in the shop.
Time savings for customers and the company
The module automates marketing operations, so there are no extra clicks to slow down the salesperson during checkout. Your sales staff will automatically apply promotional offers (sending coupons, awarding a promotion, offering a product, etc.) to customers according to pre-established conditions (customers belonging to a category, sales containing a particular item, transactions carried out at a certain time, etc.).
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