B2B e-commerce
E-commerce
Offer personalised access to your B2B customers.
Features
A rich and customisable catalogue
Synchronise your catalogue between LM ERP and your specific B2B online shop. The interconnection allows you to display product availability or the date of arrival. The different elements of your catalogue will also be copied: technical sheets, sales sheets, images. All these elements can be used to highlight the right products and improve your sales management.
Commercial conditions management
The B2B e-commerce module enables specific management linked to the particularities of the B2B sector, in particular when it comes to setting up specific prices (personalised grids, quotations, quantitative prices). The connector also manages outstandings and advanced payment methods such as drafts and direct debits.
Customer relationship management
The B2B e-commerce module also retrieves commercial documents such as invoices, customer account statements and contact details for departments (accounting, sales, logistics, etc.).
In short
This module gives your customers personalised access to your product catalogue. From their private access, they can order online, access customised prices (quantity prices, product quotations, personalised discounts, promotional offers, etc.), quickly find out about product availability or restocking times. Incorporating dedicated management and control functions, the module checks your customers’ outstanding amounts, adapts the payment method and validates all orders accordingly.
Easy to set up from LM ERP, you or your staff can easily manage your customers’ individual access. Secure, the module guarantees the confidentiality of your data.
The B2B e-commerce module gives your customers access to their commercial documents without having to contact you. Invoices and quotations are just a click away, and they can track the status of their orders and deliveries.
Benefits
Turnover increasement
Your customers can access a personalised area with a catalogue and customised prices. They can place their orders completely independently. You’ll stand out from your competitors who don’t have a B2B e-commerce site, and win market share.
Productivity and time savings
Creating an online shop connected to your LM ERP via the B2B e-commerce module will limit human intervention by your team, allowing you to concentrate more resources on high added-value tasks.
The module will also have a positive impact on your customers, who will be guaranteed to save time when using your online shop.
With just one click, they will be able to find their invoices, quotes and track the progress of their orders and deliveries.
Data reliability
The interconnection created by the connector means that every operation carried out in the ERP or CMS triggers an immediate update. Your data is always up to date!
Customer satisfaction improvement
Your customers can access a personalised area with a catalogue and customised prices. They can place their orders completely independently. You’ll stand out from your competitors who don’t have a B2B e-commerce website, and win market share.
Offer customisation
Your customers can access a personalised area with a catalogue and customised prices. They can place their orders completely independently. You’ll stand out from your competitors who don’t have a B2B e-commerce website, and win market share.
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