Cash register software dedicated to the restaurant and catering industry

Optimize your customer relationship management

Your LM Hospitality software allows you to improve your customer management and loyalty through the use of different modules.

Immediate recall

Qualify your database

LM Hospitality allows you to access all the essential information of your customers. Your customer files are fed with a lot of information : name, first name, contact details, purchase history, intolerance, loyalty points, etc.

Create your customer records

You can create your customer files during checkout, offer your customers to join your restaurant’s loyalty programme and enter the key information. Customer files are made up of two types of information: information provided by the customer and information relating to the relationship between the restaurant and the customer. The data in the customer file of your cash register software is updated in real time.

Qualify your customer base

To better qualify your customer database, you can collect information throughout the relationship with your customers. At each checkout, don’t hesitate to ask for additional information by offering to earn bonus loyalty points, for example. The more qualified your customer base is, the more targeted your future communications can be.
Depending on your sector of activity, you can personalize your customer files by creating specific information fields that will help you categorize your customers.

This will allow you to set up loyalty programmes or promotional offers differentiated according to your targets.

Easily find your customer records in your directory

Your customer files are listed in your LM Hospitality directory, it allows you to easily access the customer file you are looking for. You only need a few clicks to find the customer file during the cashing up process in order to allocate the purchases to the customer accounts and make them benefit from additional loyalty points.

Promote customer loyalty

Loyalty points : get them and spend them

Your LM Hospitality cash register software natively integrates a simple loyalty module which allows you to manage a simplified loyalty program. From your back office you can create your loyalty program by programming your calculation and acquisition rule of the points. The points accumulated will then be spent on their subsequent purchases according to the rules you have defined.

Loyalty points : get them and spend them

Advanced loyalty program

The advanced loyalty module of LM Hospitality is an optional module that allows restaurant owners to set up a personalized loyalty program. Your customers can benefit from a permanent discount on all or part of the card or be offered a cake on their birthday. You can also offer several loyalty programmes for different types of customer (standard or VIP, individual or professional, etc.).

Do not hesitate to contact our sales team to analyze your needs.

Advanced fidelity module

Advanced loyalty program

The advanced loyalty module of LM Hospitality is an optional module that allows restaurant owners to set up a personalized loyalty programme. Your customers can benefit from a permanent discount on all or part of the card or be offered a cake on their birthday. You can also offer several loyalty programmes for different types of customers (standard or VIP, individual or professional, etc.).

Do not hesitate to contact our sales team to analyze your needs.

Omnichannel loyalty module

Communicate more with your customers

Different communication channels exist to keep in touch with your customers.

Transactional emails

From 1 January 2023, the law will change and ban the systematic printing of sales receipts after a purchase. These will then only be printed on the express request of customers. However, it is still compulsory to provide a receipt to your customers. LM Hospitality accompanies you in this evolution and allows you to print or send by email the receipt. This functionality is natively integrated in the software.

Transactional SMS

The transactional SMS module allows you to automatically send key information such as: booking reminders, order confirmations, information on the progress of an order, etc. This optional module allows you to provide real added value in terms of customer relations.

Do not hesitate to contact our sales team to analyze your needs.

Transactional sms module

Marketing emails

The email marketing module allows you to send a newsletter, announce discounts or inform about a promotional offer, address all or part of your customers via the CRM solution integrated to LM Hospitality. This module is optional.

Marketing Email module

SMS marketing

SMS is the best way to communicate because it is open to more than 90%. Fast and concise, keep in touch with your customers for sure. This optional module will be perfect to quickly transmit information about a current marketing offer.

SMS Marketing module

Set up commercial animations

Offer your customers promotions or marketing offers to encourage them to consume more or to come back more often.

Set up promotions

LM Hospitality natively integrates a simple promotions module, it allows you to generate discounts in euro or percentage on all or part of your card during a predefined period. You can thus assign a different discount to each category or sub-category.

Marketing animation program

The offer engine module or marketing animation programme (optional) allows you to implement customized marketing animations.

For example :

2 bought the 3rd offered
Pour les clients dont l’email n’est pas renseigné, message au vendeur pour demander l’email, etc.
Happy hours

Do not hesitate to contact our sales team to analyze your needs.

Marketing animation module

Cash register software dedicated to the restaurant and catering industry

Optimize your customer relationship management

Qualify your database

Create your customer records

Qualify your customer base

Easily find your customer records in your directory

Promote customer loyalty

Loyalty points : get them and spend them

Advanced loyalty program

Advanced loyalty program

Communicate more with your customers

Transactional emails

Transactional SMS

Marketing emails

SMS marketing

Set up commercial animations

Set up promotions

Marketing animation program

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